An opportunity to join the Hotel@Tzaneen Team
You have an opportunity to join a team of dynamic and self-driven people, setting the pace in the hospitality industry in Tzaneen. Become a perfect fit in an organization that is founded on excellent guest relations. As a team member you will be empowered to add value in an environment conducive for growth. Show us what you’ve got. Opportunities for growth are limitless!
1. New Vacancy - Duty Manager
Position Available Immediately
Salary Negotiable (Based on Experience)
The Duty Manager plays a crucial role in the day-to-day operations of the hotel, ensuring exceptional guest service, smooth running of departments, and effective staff management. The ideal candidate will be mature, professional, and able to handle high-pressure situations and high-end clientele with confidence and poise.
Requirements:
- Diploma or Degree in Hospitality or Events Coordination
- 2-3 years’ experience in event coordination or hotel management
- Strong leadership and communication skills
- Presentable, professional, and loyal with a stable work history
- Must be able to work independently and take initiative
- Able to work under pressure and multitask
- Excellent guest relations and administrative skills
- Fluent in English with excellent written and verbal communication
- Able to work weekends and public holidays
Responsibilities:
- Guest relations and service management
- Staff training and development
- Planning, coordinating, and managing events & conferences
- Stock takes and reporting
- Managing teams and solving problems effectively
2. New Vacancy - Restaurant Operations Manager
Position Available Immediately
Salary Negotiable (Based on Experience)
The Restaurant Operations Manager is responsible for overseeing the daily operations of the restaurant, ensuring excellent service, efficiency, and profitability. This role involves managing staff, maintaining high food safety and hygiene standards, handling customer service issues, and ensuring smooth kitchen and front-of-house operations. The Restaurant Operations Manager will lead and motivate the team, coordinate tasks, and oversee food and beverage management, stock taking, and costing to optimize profitability.
Requirements:
- Experience in restaurant management and food and beverage operations.
- Ability to work long hours, including evenings, weekends, and holidays.
- Matric or equivalent; additional hospitality management training is a plus.
- Proven experience as a Restaurant Manager or in a similar leadership role.
- Comfortable with POS systems, inventory tracking, stock taking, and cost control.
- Knowledge of food safety regulations, sanitation, and kitchen equipment.
- Excellent leadership, communication, and customer service skills.
- Ability to handle high-pressure environments and resolve customer concerns professionally.
- Strong organizational and time-management skills.
3. New Vacancy - Hotel Receptionist
Position Available Immediately
Salary Negotiable (Based on Experience)
We are looking for a professional and confident Hotel Receptionist who will be the first point of contact for our guests. You must have a strong personality, work well under pressure, and be passionate about delivering exceptional service.
Requirements:
- Minimum 2 years’ experience in a hospitality front office role
- Proficiency in computer systems (APEX experience is advantageous)
- Excellent telephone and interpersonal skills
- Strong attention to detail and able to multitask under pressure
- Fluent in English with excellent communication skills
- Must be able to work independently and take initiative
- Well-presented and professional demeanour
- Preference will be given to candidates with stable work histories
4. New Vacancy - Bookkeeper / Financial Clerk
Position Available Immediately
Salary Negotiable (Based on Experience)
We are seeking a detail-oriented and experienced Bookkeeper / Financial Clerk to join our team. This role involves managing financial records, processing invoices, and assisting in daily financial operations.
Responsibilities:
- Minimum 2 years’ experience in a Financial Management environment
- Proficient in Sage Online and Microsoft Office
- Knowledge of bookkeeping up to Balance Sheet
- Matric and a relevant accounting/finance qualification
- Strong attention to detail and time management skills
- Excellent numeracy and communication skills
Responsibilities:
- Daily cash-ups and petty cash reconciliation
- Capturing of invoices and loading payments
- Food & Beverage stock control
- Creditor age analysis reconciliation
- General finance admin duties
5. New Vacancy - Restaurant Host / Hostess
Position Available Immediately
Salary Negotiable (Based on Experience)
We are seeking a passionate and experienced Restaurant Hostess to oversee the daily operations of our restaurant. The ideal candidate will lead the team with excellence, ensure customer satisfaction, and drive operational success through effective communication, planning and staff management.
Requirements:
- Minimum Grade 12 (Matric)
- 2+ years’ experience in Hospitality
- Excellent managerial and leadership skills
- Knowledge of health & safety regulations
- Strong administrative and computer skills
- Interpersonal and communication skills
- Knowledge of operational stock control
- Presentable, professional, and loyal with a stable work history
- Must be able to work independently and take initiative
- Able to work under pressure and multitask
- Excellent guest relations and administrative skills
Responsibilities:
- Ensure smooth and efficient restaurant operations
- Maintain hygiene, service standards, and staff presentation
- Manage operational stock and orders.
- Handle customer complaints and feedback
- Conduct regular staff training, appraisals, and disciplinary processes
- Assist with budgeting and reporting to management
